SPORT         NAME & COLORS         PATTERN         STYLE         CUSTOMIZE         DECORATE         ROSTER

FAQ

Frequently Asked Questions
How do I submit my order?
Our CHAMPRO custom apparel teams do not have access to your account on the Uniform Builder. Your designs are also not automatically synced with our website or email addresses. We ask that you email the PDF(s) to JUICE@champrosports.com, ClassicCustom@champrosports.com, or decoratedstock@champrosports.com. Be sure to include in the body of the email whether the design and roster are approved and ready for production, or if any changes are needed before moving forward. If changes are necessary, be as descriptive as possible. We will send you a proof for approval.
 
How do I save my design? I created it, but when I click "Save" everything disappears.
Typically, if the design will not save properly, the Uniform Builder is experiencing issues with the browser. Please reference our response concerning browser types. If you are using Firefox, or the most updated version of your browser, and it still will not save, please submit the information using our Excel form and we will send you a proof for approval.
 
I am trying to save my design, but the Uniform Builder won't let me.
Ensure that you have a quantity of at least 1 item in the roster portion of the design as the Uniform Builder will not save without a roster quantity.
 
When the order is saved, does it send to you automatically?
No. Please submit the PDF to one of our email addresses, JUICE@champrosports.com, ClassicCustom@champrosports.com, or decoratedstock@champrosports.com. Let us know in the body of the email if the artwork and roster are approved, or if changes and a proof are needed before moving to production.
 
Why won't the Uniform Builder load?
The Uniform Builder may not function properly if it is being accessed from an out-of-date browser. We highly recommend using the Firefox browser (free to download at Mozilla.org). If you do not have Firefox available, and you are using an alternative browser such as Internet Explorer, Chrome, or Safari, please ensure the browser is the most updated version.
 
I can't find the item I want to decorate.
First, ensure you're looking in the correct sport category. If you still are not seeing the style, especially if it is a newer pattern or design for us, it may not have been released yet on the Uniform Builder. If it is not available on the Uniform Builder, please submit your request through the JUICE request form, available for download in the bar at the top of the screen. Email this to JUICE@champrosports.com, ClassicCustom@champrosports.com, decoratedstock@champrosports.com, or speciallogo@champrosports.com.
 
Can I attach my logo in the Uniform Builder?
The Uniform Builder will accept .jpeg, .png, or .gif files, if you want to see an approximation of your logo on the Uniform Builder. However, for production, we will need your logo in vector format, with file types of .ai, .eps, or high-res PDF. Please be sure to submit any logo artwork in one of these accepted formats when you email your Uniform Builder file or Excel Order Form & Roster to us.
 
How do I add a logo to a spot not already designated for decoration?
Please indicate where you want the logo either in the email when you send over your Uniform Builder file, or in the provided "Notes:" section on the Excel Order Form. Be very specific concerning the logo's size and placement.
 
Can a coach, team, league, or school order uniforms directly from the Uniform Builder?
End users are unable to order directly from CHAMPRO. However, end users are welcome to use the Uniform Builder, build their custom apparel, and submit the PDF to their closest CHAMPRO dealer, which can be located on our website, www.champrosports.com. The dealer will then contact us to receive a proof or place the order.
 
I got to the end of my design, but the Uniform Builder won't let me save.
Please return to the Roster page of the Uniform Builder and enter at least one player, even if it isn't a real player. The Uniform Builder will not let you save the file unless there is some type of information on the Roster page. If the file still won't save, check to see if your browser is up-to-date.
 
Are there any minimums for JUICE & Splash?
JUICE sublimation orders require a minimum of 6 pieces per style. You may order less than 6 pieces, however a 25% upcharge will apply. Fill-in orders have no minimum if they use the same design and graphics.
Splash sublimation has no minimum order size on new and fill-in orders!